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Technical Support


Instructions for Disabling or Configuring Internet Security Software

Instructions for Disabling or Configuring Internet Security SoftwareThe AOL web browser will not work properly with Rockwell online courses because of the Internet security and blocking software embedded in it. You will need to use the Internet Explorer web browser, version 5.5 or 6.0, instead. To access a Rockwell online course, connect to AOL like you do normally and then minimize the screen. Then, click on the Internet Explorer icon to get to your Rockwell online course.

Instructions for Disabling or Configuring Internet Security SoftwareToolbars have popup blockers and Internet security software embedded in them and can block Rockwell online courses. On the Earthlink toolbar, look for the button labeled “Pop-Up Blocker.” Click on the button to turn it off.

Instructions for Disabling or Configuring Internet Security SoftwareTo remove the Yahoo toolbar, click the down arrow on the pencil icon yahoo toolbar uninstall option located on the Yahoo toolbar. Choose the “Uninstall” option. When asked if you really want to uninstall the Yahoo toolbar, click “Yes.”

You can also remove these toolbars by going to your “start” button, selecting “Control Panel,” and then “Add or Remove Programs.” Highlight the Yahoo toolbar and then click on “remove”. Close your browser and reopen it to complete the process.


Instructions for Disabling or Configuring Internet Security SoftwareTo remove the Google toolbar, click on the Google logo to the left of the toolbar search box. Choose “Help” and then “Uninstall,” then press the “Uninstall the Google Toolbar” button. Close the browser and reopen it. The toolbar should now be removed. You can also choose to remove this toolbar using the “Add or Remove Programs” option located in your Control Panel.


 

Instructions for Disabling or Configuring Internet Security SoftwareIf you have installed Windows XP Service Pack 2, then you have a popup blocker in Internet Explorer. If popup quiz windows are not opening or the final exam, turn off the popup blocker. Click on “Tools,” then “Pop-up Blocker,” and choose “Turn Off Pop-up Blocker.” You can also click on “Tools,” choose “Internet Options,” click on the “Privacy” tab, and uncheck “Block pop-ups.”


 

Instructions for Disabling or Configuring Internet Security Software McAfee Internet Security Suite configuration instructions

 

 


 

Instructions for Disabling or Configuring Internet Security Software Norton Internet Security configuration instructions

 


 

 

Rockwell Institute
Technical Support
1-800-221-9347 or 425-747-7272
support@rockwellinstitute.com



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